Integration Options

FaxLogic supports a wide range of options for sending and receiving faxes. For outbound faxes, standard fax submission methods let you send the same fax to one or more recipients, while bulk fax submission methods let you send different faxes to the same or different recipients. Regardless of the fax submission method used for outbound faxes or the fax source for inbound faxes, the FaxLogic system can deliver your fax documents and notifications in a variety of ways to one or more destinations of your choice. To ensure the security of your fax communications, FaxLogic supports client authentication, SSL/TLS encryption and VPN connections, where appropriate, between your system and the FaxLogic network.

Standard Fax Submission Methods

E-mail

Using e-mail fax submission (a.k.a. "Email-to-Fax"), you can send faxes from your existing e-mail client to one or more fax recipients. To send a fax, address an e-mail to your fax recipients using the FaxLogic e-mail domain for your account, attach one or more documents that you want to fax, then send the e-mail to FaxLogic. Upon receiving your e-mail, the FaxLogic system converts your e-mail attachments to a fax and sends it to each fax recipient, on your behalf. If a recipient fax number is busy, the FaxLogic system retries the fax automatically.

Advanced options let you send a cover sheet with your fax, select the cover sheet template you want to use, and convert the e-mail body to a cover sheet memo or to an additional file attachment. Data capture features allow the FaxLogic system to extract important information from the e-mail subject and use it for accounting and routing purposes. For example, a law firm can specify client and matter numbers in the e-mail subject, to be used later for billing fax services to its clients. Support for SMTP over TLS allows your e-mail server to encrypt your e-mail on its way to FaxLogic.

Web

The FaxLogic Advanced Web Client™ lets you send and receive faxes using a standard web browser. The Live Preview™ feature displays your fax as you build it. With the FaxLogic Advanced Web Client, "What You See Is What You Fax." In addition, FaxLogic delivers new faxes to your online message repository, so you can receive and view faxes anywhere without needing to be near a fax machine. The True Multi-User™ feature lets many users share documents and collaborate with colleagues and coworkers online, where each user gets a separate login and password with customizable access permissions.

To ensure the privacy and security of your fax documents, all communication between the Advanced Web Client and FaxLogic is encrypted. This is vital for healthcare, financial and legal customers who need to protect their client information. FaxLogic helps you maintain compliance with HIPAA, HITECH, FISMA, SOX, GLB/GLBA and other industry regulations.

REST API

The FaxLogic API enables secure programmatic access to FaxLogic services and online message respositories. Designed using a Representational State Transfer (REST) architecture, the FaxLogic API supports high-volume, high-performance requests from any HTTPS client. For more information, see FaxLogic API for Developers.

Fax Machine

Connect any standard fax machine to FaxLogic over the Internet, without a phone line. With the FaxLogic Fax Adapter, you can send a paper fax just as you always have. Place a paper document into your fax machine, enter the destination fax number and press Send. It's that simple! FaxLogic receives your document and sends the fax on your behalf. At your option, FaxLogic prints each inbound fax, as it arrives, on your fax machine. If your fax machine is busy or temporarily unavailable, FaxLogic queues your faxes and prints them when your fax machine is ready. In addition, copies of all faxes sent and received are stored in your online message repository. With FaxLogic, you can send and receive faxes over the Internet reliably, using your existing fax machine and document workflow.

For customers with wide geographic footprints, FaxLogic allows you to aggregate all your fax communications into a single comprehensive cloud-based solution, while eliminating unnecessary analog fax lines throughout your organization. FaxLogic is unmatched in its ability to support fax machines everywhere without the hassle and expense of owning and managing in-house fax servers. In these cases, using in-house fax servers is both impractical and cost-prohibitive.

Multi-Function Printers and Scanners

FaxLogic supports a wide variety of multi-function printers and scanners from every manufacturer. Chances are, your equipment is compatible with FaxLogic. For more information, see Multi-Function Printer & Scanner Compatibility.

Microsoft Windows® Printer Driver

Using a specially-configured printer driver, Microsoft Windows users can send faxes from any application that can print. Upon receiving a print job, the printer driver converts the print stream to a PDF or TIFF document, then prompts the user for recipient and other fax-related information.

LPR/LPD Remote Printer for UNIX®/Linux® and Mainframe Users

UNIX/Linux and mainframe users can send faxes by embedding recipient information in a print stream, then printing to the FaxLogic LPR/LPD remote print queue for their account. The FaxLogic remote printer converts the print stream to a document, then sends it to the fax recipient defined in the print stream.

Fax-optimized SIP Trunk

Customers with on-premise fax equipment, including enterprise fax servers and multi-function printers, can send and receive faxes by connecting to FaxLogic over fax-optimized SIP trunks. Whereas most SIP trunks are designed for Voice-over-IP (VoIP) traffic, a FaxLogic SIP trunk is tuned specifically for Fax-over-IP (FoIP) traffic. Connectivity options include direct IP, analog (via analog gateway) and PRI/T1 (via digital gateway).

Bulk Fax Submission Methods

Metadata File Upload

Using metadata file upload, you can send multiple faxes by defining the parameters of each fax you want to send in a custom metadata file and uploading it to FaxLogic. FaxLogic can accept your metadata in a variety of formats, including CSV, JSON and XML, and you can deliver your metadata file using e-mail, FTP/S, HTTP/S or SFTP. Alternatively, you can utilize a file sync utility to copy your metadata file from a local file folder directly to FaxLogic or to an Amazon S3 bucket. The contents of your metadata file is tailored to your particular needs.

Microsoft Windows Printer Driver

Using a specially-configured printer driver, Microsoft Windows users can send faxes from any application that can print. Upon receiving a print job, the printer driver converts the print stream to a PDF or TIFF document, then uses embedded recipient information to send the entire document to one recipient or to send specific pages to different recipients. For example, a mail merge program can output a single print job where each copy of a form letter goes to a different fax recipient.

LPR/LPD Remote Printer for UNIX/Linux and Mainframe Users

UNIX/Linux and mainframe users can send faxes by embedding recipient information in a print stream, then printing to the FaxLogic LPR/LPD remote print queue for their account. The FaxLogic remote printer converts the print stream to a document, then sends the appropriate parts to each fax recipient defined in the print stream. For example, a mail merge program can output a single print job where each copy of a form letter goes to a different fax recipient.

Fax Delivery Methods

FaxLogic supports a variety of events for inbound and outbound fax delivery. Each event can execute one or more delivery methods. Optional user-defined logic lets you control which delivery methods are executed. To ensure robust and dependable fax delivery, the FaxLogic system automatically retries a delivery if an error occurs. Some methods allow custom file names or custom e-mail subjects, where indicated.

Amazon® S3

FaxLogic can deliver fax documents to an Amazon S3 bucket. This method supports custom file names.

E-mail

FaxLogic can deliver fax documents to one or more e-mail addresses you specify. This method supports custom e-mail subjects, optional first page previews and configurable file attachments.

E-mail Polling

With e-mail polling, you retrieve (i.e. pull) new fax documents using a POP3 or IMAP client. This method supports custom e-mail subjects, optional first page previews and configurable file attachments.

Fax

FaxLogic can deliver fax documents to any fax machine in your account, over the FaxLogic network, or to any fax number you specify, over the Public Switched Telephone Network (PSTN).

FTP/S

FaxLogic can deliver fax documents to an FTP or FTPS server. This method supports custom file names.

HTTP/S

FaxLogic can deliver fax documents to an HTTP or HTTPS server. This method supports custom file names.

Microsoft SharePoint®

FaxLogic can deliver fax documents to a Microsoft SharePoint server. This method supports custom file names.

Microsoft Windows Local or Network Share Folder

Using a specially-configured Windows service, FaxLogic can deliver fax documents to a local or network share folder. All connections use SSL and originate within your firewall, so no external access to your network is required. The Windows service requires access to the local or network share folder.

Microsoft Windows Network Printer

Using a specially-configured Windows service, FaxLogic can deliver fax documents to a local or network printer. All connections use SSL and originate within your firewall, so no external access to your network is required. The Windows service requires access to the local or network printer.

SFTP

FaxLogic can deliver fax documents to an SFTP server. This method supports custom file names.

WebDAV

FaxLogic can deliver fax documents to a WebDAV server. This method supports custom file names.

Fax Notification Methods

Fax notifications are informational messages or reports that describe the outcome of an event. FaxLogic supports a variety of events for inbound and outbound fax notification. Each event can execute one or more notification methods. Optional user-defined logic lets you control which notification methods are executed. To ensure robust and dependable fax notification, the FaxLogic system automatically retries a notification if an error occurs. Some methods allow custom file names or custom e-mail subjects, where indicated.

API

For API customers, FaxLogic can deliver structured event metadata using HTTP or HTTPS callbacks and fax notifications using e-mail, as specified in the API fax submission. API connector configuration can filter event callbacks and notifications, so you get only the callbacks and notifications you want.

E-mail

FaxLogic can deliver fax notifications to one or more e-mail addresses you specify. This method supports custom e-mail subjects.

Fax

FaxLogic can deliver transmission reports to any fax machine in your account, over the FaxLogic network, or to any fax number you specify, over the Public Switched Telephone Network (PSTN).

HTTP/S POST

FaxLogic can deliver structured event metadata to an HTTP or HTTPS server.

HTTP/S PUT

FaxLogic can deliver transmission reports to an HTTP or HTTPS server. This method supports custom file names.

SMS

FaxLogic can deliver fax notifications to your phone as SMS text messages.

Amazon is a registered trademark of Amazon.com, Inc. or its affiliates in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States and other countries. SharePoint and Windows are registered trademarks of Microsoft Corporation in the United States and other countries. UNIX is a registered trademark of The Open Group. The foregoing trademarks, service marks, word marks and trade names are used herein for reference and informational purposes only and do not suggest or imply endorsement, sponsorship or affiliation to, of, or with their respective organizations, affiliates, owners, products or services.

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